Master Plant Identification with Expert Guidance

Effective Date: January 1, 2024

Information We Collect

TrueFlora Guides collects information to provide high-quality botanical education services:

• Personal information (name, email, phone) for course enrollment
• Educational progress and course completion data
• Communication preferences and feedback
• Website usage analytics to improve user experience

How We Use Your Information

• Provide botanical education courses and materials
• Send course updates and educational content
• Improve our educational offerings
• Provide customer support and assistance

Information Sharing

We do not sell, rent, or share your personal information with third parties except:

• With your explicit consent
• To comply with legal obligations
• To protect our rights and safety

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. Contact us at [email protected] for any privacy concerns.

Effective Date: January 1, 2024

Agreement to Terms

By accessing TrueFlora Guides services, you agree to these Terms of Service and our educational policies.

Educational Services

TrueFlora Guides provides botanical identification courses and educational materials. Course content is for educational purposes and should not replace professional botanical consultation.

User Responsibilities

• Provide accurate information during enrollment
• Use course materials for personal educational purposes only
• Respect intellectual property rights of course content
• Follow safety guidelines when applying botanical knowledge in the field

Course Access and Completion

• Course access is provided upon enrollment completion
• Students have lifetime access to purchased course materials
• Certificates are awarded upon successful course completion
• We reserve the right to update course content for educational accuracy

Limitation of Liability

TrueFlora Guides is not liable for any damages arising from the use of our educational content. Plant identification should always be verified by qualified professionals for safety.

Modifications

We may modify these terms at any time. Users will be notified of significant changes via email.

Copyright Infringement Policy

TrueFlora Guides respects intellectual property rights and expects users to do the same. We respond to valid DMCA notices in accordance with the Digital Millennium Copyright Act.

Filing a DMCA Notice

If you believe your copyrighted work has been infringed, please provide:

• Physical or electronic signature of the copyright owner
• Description of the copyrighted work claimed to be infringed
• Location of the allegedly infringing material on our website
• Your contact information (address, phone, email)
• Statement of good faith belief that use is not authorized
• Statement that the information is accurate and you are authorized to act

Counter-Notice Procedure

If you believe content was wrongly removed due to a DMCA notice, you may file a counter-notice containing:

• Your physical or electronic signature
• Description of the removed material and its location
• Statement under penalty of perjury that removal was a mistake
• Your contact information and consent to federal court jurisdiction

Contact Information

Send DMCA notices to:
DMCA Agent, TrueFlora Guides
2847 Botanical Gardens Drive
Portland, OR 97205
Email: [email protected]

Repeat Infringers

We will terminate access for users who repeatedly infringe copyright, as determined in our sole discretion.

Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

Right to Access

You can request copies of your personal data we hold about you.

Right to Rectification

You can request correction of any information you believe is inaccurate or incomplete.

Right to Erasure

You can request deletion of your personal data under certain conditions.

Right to Restrict Processing

You can request restriction of processing your personal data under certain conditions.

Right to Object to Processing

You have the right to object to processing of your personal data under certain conditions.

Right to Data Portability

You can request transfer of your data to another organization or directly to you under certain conditions.

Legal Basis for Processing

We process your data based on:

• Consent for marketing communications
• Contract performance for course delivery
• Legitimate interests for service improvement
• Legal obligations for record keeping

Data Retention

We retain your data only as long as necessary for the purposes outlined in our Privacy Policy or as required by law.

Contact Our Data Protection Officer

For any GDPR-related requests or concerns, contact us at:
Email: [email protected]
Phone: +1 (503) 555-0147